The software also has applications when it comes to providing customer support.įor software companies that have clients in far-flung corners of the world, it is imperative that their IT professionals are able to connect with and provide support to customers when and where they need it. The TeamViewer remote admin software saves IT technicians to perform system management checks from one centralised location.
TeamViewer’s remote admin solution ensures that an administrator will always have the tools to install or upgrade software, provide routine check-ups, as well as maintain database systems, all from a distance and in real time. Remote admin software has a broad range of uses, but one area where it is particularly useful is in the field of software installation and maintenance.īecause system administrators have to maintain the uptime and performance of computers and servers, and may not always be in the same proximity as them if an error occurs, it is important that they are able to access the system in the event of an incident. The only requirements are that both the host and target computer must have the appropriate and corresponding software set up to enable the remote administrator to access the device or server in question. TeamViewer’s all-in-one solution to remote admin software connects an administrators’ device to a target service or device by setting up a secure connection over the internet. Whether rebooting a device on the other side of the world, or accessing a local server to retrieve company data, remote admin software allows you to provide help when it’s needed the most. Remote admin software, such as that offered by TeamViewer, provides system administrators and other IT support staff the ability to remotely access servers and other devices regardless of their location. It is therefore important that system administrators have the necessary tools to address and solve these problems as and when they happen. Whether it’s a bank of servers crashing, needing to reboot a rogue computer, or having to address a device failure, these types of mishaps can happen at any time. There’s no way to predict when an IT emergency will occur.
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